Refund Policy
We’re here to make sure you’re happy with what you ordered. But if something didn’t go as planned, no worries — we’ve got your back.
30-Day Hassle-Free Refunds
You have 30 days after receiving your order to request a return or refund. Simple as that.
How It Works
To qualify:
- Your item should be unused and in the same condition you received it.
- Keep the original packaging if you can.
- Just send us your order number or proof of purchase.
We can’t accept returns for:
- Items marked Final Sale
- Products that were used or damaged after delivery
- Gift cards or downloadable items
Damaged or Wrong Product?
If your item arrived broken, damaged, or it’s not what you ordered — we’re really sorry. Just email us within 7 days of receiving it, include a photo, and we’ll send a replacement or give you a full refund. No back-and-forth.
Need to Return Something?
Just reach out to us at info@trendomark.com with:
- Your order number
- What went wrong
- A photo if needed
We’ll get back to you within 24–48 hours with return steps.
Shipping Costs
- Shipping fees (if any) are non-refundable.
- Return shipping is covered only if there was an issue on our end (damaged, wrong item, etc.).
When Will I Get My Money Back?
Once your return gets to us and we check it, we’ll send your refund to the original payment method within 5–10 business days.
Our Care Promise
Trendomark is a small brand built on trust and long-term relationships — not quick transactions. If something isn’t right, tell us. We’ll choose the fair, human outcome over policy technicalities and make it right together.
Questions or concerns? Reach us anytime at info@trendomark.com. We’re here to help.
